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Privacy Policy

Privacy Policy

Last Updated: June 25, 2026

Welcome to Role Play Kids (the "Site"), operated by Role Play Kids LLC. We value your trust and are deeply committed to respecting and protecting your privacy. This Privacy Policy outlines how your personal information is collected, stored, used, and disclosed when you visit, browse, or make a purchase from roleplaykids.com.

1. Dual Entity Relationship & Global Corporate Structure

For transparency, legal alignment, and regulatory compliance, please note the operational structure of our brand:

  • North American Operations: Customer support, local warehousing, and retail fulfillment are managed by Role Play Kids LLC, a registered United States entity located at 447 Airtech Pkwy, Plainfield, IN 46168.
  • Manufacturing & Corporate Registry: Our website, applications, and intellectual properties are legally aligned with our manufacturing parent registry, Role Play (operated under The Maison Company India), registered at D-12/3 Rear Portion Second Floor, Okhla Industrial Area Phase-II, New Delhi, India.

By visiting, accessing, or making a purchase on this Site, you consent to the data collection, usage, and international processing practices described in this Privacy Policy. If you do not agree to these terms, please do not use or access our platforms.

2. Personal Information We Collect

When you interact with the Site, we collect certain types of information to process transactions, provide services, and optimize your browsing experience:

A. Device and Log Information

When you visit the Site, our servers automatically collect analytical information regarding your device. This includes:

  • Your Internet Protocol (IP) address and domain host.
  • Browser type, operating system, and Internet Service Provider (ISP).
  • Websites or search terms that referred you to our Site.
  • Details about how you interact with the Site (e.g., pages viewed, time spent, and links clicked).

B. Order and Account Information

When you register for an account, sign up for our newsletter, submit a contact form, or make a purchase, we collect explicit information from you, including:

  • Contact Details: Your name, physical billing address, shipping address, email address, and telephone number.
  • Payment Information: Credit/debit card numbers, cardholder names, card expiration dates, and security codes. (Note: All payment transactions are processed securely through certified, third-party payment gateways; we do not store raw card credentials on our servers).
  • Communications: Any details or preferences you voluntarily share when contacting our customer support team or participating in optional customer surveys.

3. Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to improve site functionality and customize your experience. A "cookie" is a small text file stored on your web browser by our web server.

  • No Direct Personal Harvesting: Cookies do not automatically harvest personally identifiable information; however, if you have previously provided personal data (such as creating an account), cookies may be associated with that data.
  • Functional & Analytical Uses: We use cookies to keep track of items in your shopping cart, remember your language and currency preferences, and compile aggregate statistical data about site traffic and user behavior.
  • Managing Cookies: You can choose to disable cookies through your individual browser settings. Please note that disabling cookies may limit access to certain interactive features of our e-commerce storefront.

4. How We Use Your Personal Information

We use the collected information in the following ways to maintain, improve, and secure our services:

  • Order Fulfillment: To process payments, arrange shipping, generate invoices, and send order or shipment confirmations.
  • Customer Support: To resolve technical disputes, troubleshoot transaction concerns, and answer product queries submitted via our forms.
  • Risk Management & Safety: To detect, prevent, and protect against system errors, digital fraud, account unauthorized access, or other criminal activities.
  • Tailored Communications: To send you promotional updates, product announcements, and exclusive discount codes (such as our 10% first-order sign-up discount) based on your interest history. You may opt out of promotional emails at any time.
  • Operational Improvements: To run surveys and study customer demographics (like zip codes, ages, or genders) to align our collections with customer preferences.

5. Information Sharing and Non-Disclosure

We respect your privacy. We adhere to the following strict guidelines regarding data distribution:

  • No Commercial Selling: We will not sell, rent, share, or trade your personal information, email address, or phone number to any third party for marketing purposes.
  • Service Providers: We share aggregate, non-personally identifiable cookie or tracking data with third-party service providers (such as shipping carriers or web analytics platforms) solely to perform targeted operational tasks on our behalf.
  • Legal Compliance: We reserve the right to communicate or disclose your personal information to third parties if required to do so by a legally compliant government request, subpoena, or to protect our legal rights.

6. External Third-Party Links

Our Site may contain links to external, third-party platforms or partner retail websites. We are not responsible for the independent privacy practices, terms of use, or content of those linked websites. We advise you to read the privacy policies of external sites before submitting personal data to them.

7. Data Security Guidelines

We implement and maintain strict security measures to prevent the loss, misuse, alteration, or unauthorized disclosure of the information under our control:

  • Secure Servers: Whenever you access your account or input sensitive checkout details, we require the use of a secure, encrypted server (SSL/HTTPS protocol).
  • Internal Protection: Access to customer personal data is highly restricted to authorized personnel who require the information to perform operational customer service duties.

8. Policy Modifications

We reserve the right to modify, update, or revise this Privacy Policy at any time without prior notification to reflect changes in our business practices or legal obligations. We recommend reviewing this page periodically to remain informed of our current data management procedures.

9. Contact and Inquiries

For questions regarding our privacy practices, if you would like to access, correct, or delete your personal data, or if you have a complaint, please reach out to us at our respective offices:

United States (Retail Operations):
Role Play Kids LLC
447 Airtech Pkwy, Plainfield, IN 46168
Email: care@roleplaykids.com
Phone: +1 (847) 556 9869

Global & India (Manufacturing Registry):
Role Play (The Maison Company India)
D-12/3, Rear Portion Second Floor, Okhla Industrial Area Phase-II, New Delhi, Delhi 110020, India
Email: info@themaison.com
WhatsApp / Phone: +91 88260 12333

Reimagining Child Play, One Doorway at a Time

Meet the Designer & Founder

With a lifetime background in the global textile industry and a Master’s degree in Textile Design from the prestigious Central Saint Martins in London, UK, Mamta Dewan—a professional designer and mother of two—wanted to build something different. Frustrated by a play environment heavily dominated by batteries, screens, and low-quality plastic toys, she set out to create an imaginative alternative that sparks real-world, social storytelling.

Mamta’s exclusive designs pair story-rich illustrations with space-saving concepts, enabling collaborative play and creativity to flourish in modern homes. Under her creative direction, Role Play adapts traditional Indian textile crafts to meet the needs of modern, discerning parents who appreciate design, durability, and safety.

The Guidance of Detail

As Leonardo da Vinci famously said, "Details make perfection, and perfection is not a detail." This exact philosophy is the guiding principle behind every stitch we place. From our iconic, towering standing play tents to our innovative hanging doorway storefronts and noise-free sit-in foam cars, we craft every detail to personalize your child's room and bring long-lasting happiness.

Thank you for letting us be a part of your playroom. We are delighted to welcome you to the global Role Play family as we celebrate our heritage, our craftsmanship, and the pure, simple joy of childhood.

Mamta Dewan

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